Articles from: Church of the Customer Blog (ChurchoftheCustomerBlog)
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| Exclusive online Q&A on customer loyalty when you pre-order #MonsterLoyalty (more) | 2013 04 09 |
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| 70% of people trust online product recommendations from friends (more) | 2013 03 22 |
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| Maker's Mark listens to customers, reverses course on diluting bourbon (more) | 2013 02 17 |
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| The making of a word of mouth-worthy keynote: WOMMA Summit 2012 (more) | 2013 02 10 |
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| My new book: Monster Loyalty: How Lady Gaga Turns Followers Into Fanatics (more) | 2013 01 04 |
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